Messaging fees

Several numbers. One messaging balance.

Add funds to your Haomai messaging balance once for all your purchased numbers. Check your balance and spending at any time.

One Haomai account

Messaging balance

Add funds once
Purchased numbers
Purchased numbers
Purchased numbers

All numbers in the same account share this messaging balance.
Example numbers

Example view · Log in for available products
Estimate your messaging costs
02

How are messages billed from October 2026?

From October 1, 2026, Beijing time, Service messages are charged on delivery. Each number gets 1,000 free messages per month, with no message or platform fees. Unused allowance does not roll over.

Utility templates are charged inside the 24-hour service window too. They do not use the free Service message allowance.

Rates depend on the recipient’s country or region. Use the cost calculator to see unit prices, the free allowance and your estimated total.

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Wallet balanceBuy accounts
Transfer funds
Messaging balanceShared by your purchased numbers
Example
03

How do I add messaging funds?

Top up your wallet, then choose Add messaging funds. Enter the amount and confirm. Once transferred, your purchased numbers can all use the balance.

Your wallet also pays for number purchases. Keep enough funds for both purchases and messaging. The purchase page shows the required balance.

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Purchases · Example
Purchased numbersCheck orders and statusesPurchased
Purchased numbersCheck orders and statusesPurchased
Purchased numbersCheck orders and statusesPurchased
Example
04

What's left, and where did it go?

Open Wallet to check your balances, top-ups and charges. To check a specific number's status and fees, open Purchases.

Planning your budget? Use the messaging cost calculator with your customers' country and expected message count.

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Choosing accounts · Orders · Top-ups
Example
05

Need help with a top-up?

For every top-up, use the asset, network, amount and payment address shown on the new order. Check the result after paying. Don't send another payment using an old order or screenshot.

If your funds haven't arrived or a charge is unclear, contact support with your order details. Don't send private keys, login codes or access keys.

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Example

Find your next account.

Log in to check available numbers and prices. Need help choosing? Ask us first.

Your first purchase? Start here.

Learn how to buy, preview templates and add messaging funds.